Shipping and return policies for Root Records

Shipping Info
Standard Shipping within 3 working days of purchase.

We ship via Standard Royal Mail 1st Class - We don't offer a signed-for/tracked service.
Return Policy
We will accept returns for up to 28 days after the shipping date. Upon receipt of the returned item, we will refund the payment in full via PayPal.

In the event of damaged or lost items, we will send a replacement at our own cost. This will be put into action if your order has not been received after 28 days of your initial order.

If an item is returned to us due to being unclaimed by the buyer or due to an incorrect address being used, we will resend at the buyer's cost.